Difference between Smart and Static list

Difference between Smart and Static list

How to create custom fields

Creating Custom Fields

How to create lists

Creating Static & Smart Lists

How to add products

Adding Products

How to create or import companies

Creating and Importing Companies

Difference between automation and workflows

Difference between automation and workflows

How to add deals

Adding Deals

How to change the view on task and deals

Changing view of Tasks and Deals from Table View to Grid View and vice versa

How to create custom deal tracks

Creating Custom Deal Tracks

How to filter contacts

Filtering contacts using various conditions

How to configure the calendar

Configuring calendar

How do I customize the calendar URL and the calendar page

Customizing the calender URL and the calendar page

How to create tasks

Creating Tasks

How to create task types and statuses

Creating Task types and Statuses.

How to create Proposals

Creating Proposals and sharing them in emails

How to set up 2-way sync with your email account

Setting up 2-way sync with your email account

How do I generate reports

Generate Custom Reports

How do you create automation on sales

Creating Automation on Sales

Where can I customize the confirmation email

Customizing the Appointment Confirmation email

How to create or import contacts

Creating & Importing contacts

How can I create slots

Creating Calendar Slots

How to send reminder emails for appointments

Sending email reminders for appointments

How to perform bulk actions

Performing bulk actions

How do you create workflows

Creating Workflows

How to filter deals

Filtering Deals

How to create a sequence on the sales module

Creating sequence on the sales module

How do I access deleted contacts and others

Accessing deleted contacts, deals, templates, and others.

How to upload my files that can be attached to emails

Uploading files in file repository that can be used as an attachment in emails, landing pages, email templates.

What is Lead Score

About Lead Score

How to search for contacts

Searching contacts

How to save filters

Steps to create a filter and save.

How do I use the saved filters

Steps to use saved filters.

How do I customize the columns I want to see on the contacts list

Steps to customize the columns you want to see and change their positions.

What type of Bulk Actions can I perform, and how

Performing bulk action on a set of selected contacts.

How do I sort contacts

Sorting contacts

How many types of custom fields can I create and use

Creating custom fields to capture data and the type of custom fields EngageBay supports

How do I duplicate a contact

Duplicating a contact

How do I edit a contact

Editing/updating a contact

How do I choose the fields I want to see on the contact form

Selecting fields to show on the contact form.

How do I customize the columns I can see on Deals

Customizing columns on Deals

How do I sort deals

Sorting deals

What kind of bulk actions can I perform on Deals

Bulk actions on Deals

What kind of automation can I execute on the sales module

Executing Automation on Sales Module

What are the different triggers and how does each of them work

Different triggers and the way each of them work.

What are the different actions and conditions under the CRM & Sales tab of the automation builder

Different Actions & Conditions under CRM & Sales tab of the automation

Explain what each of these actions and conditions does

Description about Actions and Conditions

What are Activities

About Activities.

How do I see users activities on the system

Check users activities on the system

What kind of custom reports can we generate

Generating custom reports

How do we access the reports

Access Reports

How to import Deals

Importing deals

Creating Appointment Links

creating appointment links for each user or groups

How to setup Call Scripts

Add call scripts based on specific criteria to use while calling clients.